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What makes us different?

What makes Vetsure Pet Insurance different?

There are a number of reasons why we believe that Vetsure is the best choice for your pet:

  • We only sell policies to pet owners who obtain most of their veterinary care from partnered Vetsure-affiliated veterinary clinics. We know that these clinics offer a high level of care at value for money prices - this helps us to keep premiums competitive in the long-term whilst offering generous policy benefits
  • We want to help you keep your pet healthy - Vetsure is the only pet insurance range that offers a comprehensive preventative health plan via its 'Cover & Care' policy. By working together with you and your vet to keep pets healthy, we aim to keep premiums competitive
  • We work closely with Referral Centres and Vetsure Partnered Consultants should your pet need specialist expertise that your local Vetsure-affiliated clinic cannot offer
  • We normally pay eligible, approved claims within 5 days - this means that your Vetsure vet will be able to process your claim 'directly' and you only have to pay them the excess for eligible claims
  • We offer generous per condition limits that ‘recharge’ every year - all our policies are lifelong
  • We offer a 10% multi-pet discount off each pet's premium when you take out policies for two or more pets
  • Our excess is a competitive £69 when treatment is carried out at Vetsure clinic* and we only apply the excess once per condition for ongoing/ repeat claims
  • We have a team of veterinary nurses assessing your claim who understand your pet’s illness or accident.
  • Our Customer Service team are UK-based.


*Excess is £89 if you choose to have your pet treated at another clinic.

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Vetsure Pet Insurance® is a registered trading name of TVIS Limited (FSA No. 523215) who are authorised and regulated by the Financial Services Authority (FSA). Vetsure pet insurance is arranged and administered by Ultimate Pet Partners Limited (Registered No. 6740793, FSA No. 493636) who are an Appointed Representative of Ultimate Insurance Solutions Limited (FSA No. 311368) and are authorised and regulated by the Financial Services Authority. You can check this information on the FSA's Register by visiting the website www.fsa.gov.uk/register/home.do or by contacting the FSA on 0845 606 1234. Ultimate Pet Partners Limited are registered in England at 5th Floor, Connect Centre, Kingston Crescent, Portsmouth, PO2 8DE. Tel: 0843 309 1196 Fax: 0843 309 4513.  Policies are underwritten by Atlas Insurance PCC Limited transacting for its TVIS Cell. Atlas Insurance PCC Limited is a cell company authorised by the Malta Financial Services Authority to carry on general insurance and is a member of the UK's Financial Services Compensation Scheme.  Registered in Malta at 48-50 Ta' Xbiex Seafront, Ta' Xbiex XBX1021, Malta.  (Company Registration No. C 5601).