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  • Pet Information

Great peace of mind

Posted on 26/06/2017

“Our poor little cat, Mako, has been ill for the first time. Vets bills for treatment very quickly racked up, and although I knew I had insurance you never know what your insurance company is like until you really need to use them..!? There is always that stigma that insurance companies will do their best to find a reason why you aren’t covered, but so very pleased to say this wasn’t the case for us. Mako is still undergoing treatment for skin related issues, but I printed a form off, signed and dated it and my vets completed the rest and sent it off. In no time at all I received an email from Vetsure to say that the claim had been paid direct to my account.

Great service, quick turn around, and great peace of mind knowing that I don’t need to worry in the future. Huge thanks.” – Mako’s Owner

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Taking your pet on holiday

Posted on 16/06/2017

Make sure you are fully prepared should you choose to take your beloved pet on holiday with you. Travelling within the UK If you are taking your pet on holiday in the UK, be sure to take note of the post code and look up the nearest Vetsure Vet. This way, should your pet need an […]

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Keeping your pet safe during summer

Posted on 14/06/2017

To keep your pets safe during this time we have made a list of tips on preventing accidents and safeguarding your pet during the summer time.

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Our Border terrier puppy is only 7 months old

Posted on 13/06/2017

“Our Border terrier puppy is only 7 months old, and he has already had treatment at our local Vets, but everything was covered by Vetsure, who could not have been any more helpful if they tried.

Excellent service, we did not have to worry about anything, the paperwork and settlement was covered for us between the vets and Vetsure.

They are very courteous on the phone, and even asked how he was following his treatment.

I would thoroughly recommend Vetsure to any pet owner. There was nothing to dislike! Everything well well explained before, during and after his treatment.

Thank you Vetsure.” – Max’s Owner

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Thank you – very impressed!

Posted on 12/06/2017

“I just wanted to say a huge ‘Thank you’ for the very speedy and efficient way in which you dealt with my recent claim. Just 5 working days from my claim submission to payment back into my account was pretty impressive – and it’s meant that it has come into my account before the credit card with the charge on has been paid, so I’m not out of pocket at all, apart from the excess and food, which of course, I would expect.
It was, obviously, a very worrying time for us – as with most pets, she is a hugely loved member of our family, and we did come close to losing her that night – I never knew that such a small piece of corn cob (it was no bigger than a wine cork!) could cause so much trouble. Between yourselves and my vet, you made the claim process so simple. Anyway, 2 weeks on, she has made an amazing recovery (youth and fitness are on her side) and apart from a still slightly bald tummy, you would have no idea of the trauma she’s been through!

Once again, thank you very much.” – Pippa’s Mum

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Very Good Customer Service

Posted on 12/06/2017

“Very happy with the service I have received so far, very polite and attentive staff. Called me back straight away and were really helpful. Very impressed!” Cooper’s Owner

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There when I needed them

Posted on 12/06/2017

“The claims were settled promptly and my premium wasn’t hiked up just because I had claimed. When I rang to ask about the cover at renewal the lady was very helpful & gave me really useful information to help me reach a decision.

Pleased to say pup has fully recovered from her ruptured disc and the whole process was so much less stressful because I had a Vetsure policy in place.” – Flossie’s Mum

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Absolutely Brilliant

Posted on 12/06/2017

“My husband and I could not praise Vetsure enough. It was seamless, faultless and without question, in such a stressful time. Nothing was difficult and nothing was quibbled about, we are very impressed.

Tilly broke her tibia at five months and had to be referred to another vet for a scaffold on her leg, we had only been with Vetsure for a couple of months.

Thank you to all. Everyone that we had contact with on the phone were friendly and so helpful and kind.

Thank you Vetsure.” – Tilly’s Owner

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Great service

Posted on 12/06/2017

“I highly recommend this insurance company as they are very helpful and paid out on my claim very fast. Having a pet is expensive but having a great insurance company behind you really helps. I have peace of mind knowing my dog will be looked after should he have an accident. You always know there is a friendly person at the end of the phone to help.” – Teddy’s Owner

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Mylo is on the mend!

Posted on 12/06/2017

“Mylo has had a hip replacement and he is now in the mend. The team at Vetsure have been fantastic as they have taken a lot of pressure off us by settling the claims so quickly. Mylo is very grateful for your help and he is much better.” – Mylo’s Owner

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