Vetsure Covid-19 Update
The Vetsure team are fully set up to work from home. It's business as usual for us so please feel free to call us to talk about your policy or email [email protected] To help us minimise delay, we're asking you to avoid posting claim forms to us where possible. Claims can be emailed to us at [email protected] or, if your practice is part of our network, please ask your Vet to submit your claim digitally via their Vetsure e-claims option. Thank you. We wish you and your pets the very best of health.
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Pet Insurance Policies
Why pet insurance is so important…
You have such a special relationship with your pets. No one knows them like you do – they are more than just pets, they are family. So when they are feeling out of sorts, you can tell.
Your pets doesn’t ask for much (other than good food followed by a nap on the warmest chair in the house), but the very least they deserve is the best care you can offer during times of illness or accident.
Providing good quality healthcare for your furry friends can be costly – especially when you have more than one pet to care for. At such times of anxiety, you don’t want to be worrying about costs. That’s when good quality pet insurance becomes invaluable.
We know that your choice of pet insurer can seem bewildering. Choosing a cheap pet insurance product might seem sensible but, unless you understand exactly what you are getting, it could prove to be an expensive – and distressing – mistake.
You don’t ever want to have to compromise on your pet’s health and well-being. Yours is a very special relationship – make sure you have good quality cover to protect it.
Vetsure insurance policies have been designed by vets to offer reassuring cover. The policies offer you the choice of two generous benefit limits for vet treatments. These limits apply to each unrelated condition and recharge fully each time you renew – so you can make claims against an unlimited number of different eligible conditions. Perfect for pets that seems prone to getting into regular scrapes and picking up every illness going!
Your pets are one of a kind, and like their individual personalities we appreciate they may have different requirements when it comes to pet insurance – you can mix and match the cover that best suits each pet. We will give a 10% ‘multi-pet discount’ when you insure two or more pets with us, it doesn’t matter if you have a cat and a dog, three cats and a dog or five dogs – the more the merrier – and the discount will apply to each pet!
Practising vets have all experienced the frustration felt by many pet owners when it comes to making a claim on their pet insurance policy. The Vetsure range has been designed in close collaboration with vets to try to keep things as clear and simple as possible. As a result, a growing number of vets across the UK now actively promote and trust Vetsure. We work very closely with vets to make sure that, should your pet require treatment, we will make the claims process as simple as possible.
Vetsure are happy to settle claims directly with any UK vet – in fact, if you use a Vetsure accredited practice, all claims will be settled in this way. At the time of treatment, simply pay your vet the policy excess contribution and leave the rest to us.
With Vetsure you can pick and choose from a range of benefits and benefit levels to suit your budget. To further adjust your monthly premium, you can choose from a range of excess levels. The excess is the payment contribution that you make at the time of making a claim and, with Vetsure, this is charged once only per unrelated condition. You can choose between three excess levels.
The higher the excess you choose, the lower the monthly premium.
The treatment benefits on all Vetsure policies will recharge every year for each condition – meaning that ongoing conditions like diabetes and arthritis will continue to be covered*. Other providers may have benefit levels that expire 12 months after a condition is first apparent or after a certain financial limit has been reached. We will also only charge your excess once per unrelated condition.
We want to encourage pet owners to undertake treatments aimed at keeping their pet healthy for life. However, pet insurance policies do not generally cover preventative care treatments. Vetsure offer optional ‘Preventative Care Vouchers’ (worth at least £160 per year) to help cover the costs of vaccination, neutering and worming and more**. Our aim is to help pets live a longer, happier life – not just for the obvious welfare benefits, but also to keep pet insurance affordable for more pet owners.
Vetsure offer cover for vet fees up to a benefit limit of £2,000 or £5,000 per condition per policy period. You can make claims against an unlimited number of different eligible conditions each year.
* Provided you continue to renew your policy and your premiums are kept up to date.
** Available at selected Vetsure-accredited practices only