Vetsure Covid-19 Update
The Vetsure team are fully set up to work from home. It's business as usual for us so please feel free to call us to talk about your policy or email [email protected] To help us minimise delay, we're asking you to avoid posting claim forms to us where possible. Claims can be emailed to us at [email protected] or, if your practice is part of our network, please ask your Vet to submit your claim digitally via their Vetsure e-claims option. Thank you. We wish you and your pets the very best of health.

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Hertfordshire Business Awards WINNER!

Back in October we were overjoyed to announce that we made it through to the final of the Hertfordshire Business Awards 2016. Since then we had a judging visit from category sponsor The Car Agents and attended the renowned Awards dinner on Thursday 24th November 2016.

We are absolutely ecstatic to reveal that we were crowned the winners in the Customer Service category!

“We are overjoyed that out of hundreds of applicants we have WON the Customer Service award at such a prestigious event, the Hertfordshire Business Awards! We hope this recognition will continue to motivate our hardworking, wonderful staff and give our customers that extra peace of mind that we will be there to support them in what can be a very distressing time.” – Dr Ashley Gray MA Vet MB PhD MRCVS, Managing Director of Vetsure Pet Insurance.

This is an incredibly exciting time for Vetsure – not only have we launched in-sourcing of our Claims handling we now have incredible recognition of the success of our contact centre, just over a year since opening our head office based in Hatfield. We look forward to what the future holds in the next chapter of the Vetsure story… watch this space!

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