Vetsure Covid-19 Update
The Vetsure team are fully set up to work from home. It's business as usual for us so please feel free to call us to talk about your policy or email [email protected] To help us minimise delay, we're asking you to avoid posting claim forms to us where possible. Claims can be emailed to us at [email protected] or, if your practice is part of our network, please ask your Vet to submit your claim digitally via their Vetsure e-claims option. Thank you. We wish you and your pets the very best of health.

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Taking your pet on holiday

Make sure you are fully prepared should you choose to take your beloved pet on holiday with you.

How to travel in the UK

If you are taking your pet on holiday in the UK, be sure to take note of the post code and look up the nearest Vetsure Vet. You can use any vet in the UK but it helps to know where to find one of our partnered and trusted vets!

How to travel abroad 

If you are travelling abroad with your four legged friend, the following conditions must be met to allow return to the UK:

Your pet may be put into quarantine for up to 4 months if you don’t follow these rules! The rules do change every so often so keep up to date by checking the government website.

How can pet insurance help?

Pet travel insurance could help you avoid huge medical bills if your pet needs emergency treatment. At Vetsure, we understand that everybody has different requirements and we want to offer choice and flexibility. As such, our pet travel insurance is included in our Additional Benefits Cover (ABC) – this is optional cover that can be added to your core policy when you take out an insurance policy with us (if you are an existing customer and do not have this optional cover, you can always add this cover at renewal).

If you are a regular jet setter you might like to consider our ABC cover for the following peace of mind:

If you are travelling abroad with your pet, our ABC optional extra offers protection for your pet in the following ways:

If you want to learn about the finer details please take a look at our policy documentation.

If you are a current policy holder and want to check your cover, you can view your personal documents online or give us a call on 0800 050 2022, if you don’t have it already we can add the ABC package when your policy renews. If you do not have an insurance policy and would like to learn more, take a look at our policy pages or give our friendly team a call on 0800 050 2022.

* If Your Pet needs to go into quarantine as a result of an Illness that first shows Clinical Signs while You are on Holiday with Your Pet, despite Your adherence with the regulations of the Pet Travel Scheme (PETS) or You have to get a new pet passport for Your Pet if their microchip fails while You are on Holiday with Your Pet, We will pay up to the relevant Benefit Limit as noted on the Schedule towards the reasonable costs of quarantine kenneling. This cover applies to a maximum Holiday duration of no more than 90 days in total per Policy Period.

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