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Direct claims – a HUGE benefit of Vetsure policies

Remember, you only know how good a policy is when you come to make a claim – Vetsure-affiliated clinics ONLY endorse Vetsure because the practice team believe the policies offer reliable, good value cover. Because Vetsure will pay your vet promptly for the cost of eligible treatments you will be able to make your claims direct and only have to pay the excess for eligible procedures at the time of treatment.

Whilst other pet insurers may claim to allow direct claims, if their payment times are notoriously slow, your vet may, understandably, be unwilling to allow this. In recent years, vets have had considerable problems building up debts due to pet insurers failing to pay them within reasonable times for direct claims. Our excesses are very competitive and lower if a pet is treated at a Vetsure-affiliated clinic. ‘Co-payment’s of 15% of the total bill are applicable in some cases but only apply once your pet reaches 8 years of age, not after 1 year as seen with some providers.

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