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Vetsure continues to achieve top expert ratings

5 star

Aside for continuing to achieve market-leading customer ratings on sites like Review CentreTrust Pilot and Pet Insurance Review , we are also delighted to announce that we have maintained our ‘5 star’ title for another year from insurance experts Defaqto and MoneyFacts!

Ashley Gray, Managing Director at Vetsure said “We concentrate on working in a completely customer centric way, starting with providing the most comprehensive policies on the market and finishing with our award winning customer service team. To be recognised again, by not one, but two, highly recognisable expert star ratings is just the icing on the cake!”


Vetsure managed to secure four five-star ratings within the Cat and Dog Insurance Category, two for Premier plans and the other two for Premier Plus, including all options within these plans; from independent researcher of financial products, Defaqto. Defaqto is highly regarded within the industry and serves to support better financial decision-making among consumers. Defaqto works by analysing policies, terms and conditions and rating them on a scale of 1 to 5 based on the quality and comprehensiveness of the features and benefits they provide. The analysis is completely unbiased and never knowingly excludes a product/ policy from its star ratings.

If you don’t have a lot of knowledge regarding buying insurance, then the purchase process can often be difficult. Vetsure aim to be as transparent as possible, to make it clear what our polices offer, and to better customers’ understanding and overall knowledge of what to look for in a policy. Most consumers are happy to compare products by price, however, often this does not give a true insight into the features or benefits that would be best for our furry friends.

Money Facts

The second 5 Star rating comes from well-known consumer comparison and advice site, Money Facts. This site helps customers make the most of their money from unbiased comparison tables. The top star ratings are chosen only for the providers of the most comprehensive cover and therefore should provide our customers with further confidence in the products and policies that Vetsure offers. Our policies have been designed by vets and aim to avoid the pitfalls so frequently experienced with other types of policies, and to help prevent confusion for customers – so we are delighted to be recognised for all our efforts by such industry experts.

See our ratings online

Defaqto (dog insurance)

Defaqto (cat insurance)

Money Facts 2018

Find out more about our Policies

The Premier and Premier Plus policies are our most comprehensive cover, you can read the key facts about our Premier and Premier Plus policy here or read the full policy details here.

Click here for full details and to compare policy benefits side by side.

Pets aren’t always cheap to look after, especially if something goes wrong, which is why insurance has now become a necessity for most owners. You can find out more about the benefits of our Dog Insurance policies and Cat Insurance policies or get a quote online alternatively please feel free to give us a call on 0800 050 2022 – we’d be happy to help wherever possible.


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