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Security

1. Encryption

The security of your personal and financial details is paramount to us. That is why this website uses 128-bit encryption that utilises SSL (Secure Sockets Layer). This offers the highest level of security available on the Internet. It works by automatically scrambling the information you send over the web so it is meaningless. Once it arrives, we have the key to de-scramble the words.

When you fill in any personal information or payment details, you will be in a secure area of the site. You can check this by looking for a padlock in the bottom corner of your web browser and that the web address starts with "https://" – the letter 's' stands for secure. When you send your information over the web, it will be encrypted to protect anyone from reading it.

All the information that we save for you is protected by firewalls and a wide range of IT security measures.

2. Cookies

When you visit our Website, we may attach a "Cookie" to your browser. Cookies are small text files that allow us to identify your computer, recognise repeat users, observe anonymous user behaviour and compile aggregate data about users in order to improve the service we provide. The data we collect using Cookies does not identify individual users and is only used for tracking and analysing use of the Website. In some cases we use reputable third party adserving companies for these purposes. These companies may use third party Cookies and data tags to track website traffic information about a user's visit such as date, time and browser type.

Most web browsers will accept Cookies, but if you would prefer we did not collect data by this method, you can disable this function within your browser settings. However, without Cookies, you may not be able to use the full functionality of our Website, including personalisation of the web content to reflect your personal usage.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available at AboutCookies.org.

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Vetsure Pet Insurance® is a registered trading name of TVIS Limited (FSA No. 523215) who are authorised and regulated by the Financial Services Authority (FSA). Vetsure pet insurance is arranged and administered by Ultimate Pet Partners Limited (Registered No. 6740793, FSA No. 493636) who are an Appointed Representative of Ultimate Insurance Solutions Limited (FSA No. 311368) and are authorised and regulated by the Financial Services Authority. You can check this information on the FSA's Register by visiting the website www.fsa.gov.uk/register/home.do or by contacting the FSA on 0845 606 1234. Ultimate Pet Partners Limited are registered in England at 5th Floor, Connect Centre, Kingston Crescent, Portsmouth, PO2 8DE. Tel: 0843 309 1196 Fax: 0843 309 4513.  Policies are underwritten by Atlas Insurance PCC Limited transacting for its TVIS Cell. Atlas Insurance PCC Limited is a cell company authorised by the Malta Financial Services Authority to carry on general insurance and is a member of the UK's Financial Services Compensation Scheme.  Registered in Malta at 48-50 Ta' Xbiex Seafront, Ta' Xbiex XBX1021, Malta.  (Company Registration No. C 5601).