About Vetsure

At Vetsure, our team exudes a warm, compassionate, and enthusiastic spirit. Our passion for our work matches our adoration for the pets safeguarded by our pet insurance policies. We also have an unwavering commitment to ensuring that your cherished animal companion consistently receives the best veterinary care possible.

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Our Mission

At Vetsure, we form genuine partnerships for lasting success. Our mission is to treat customers, colleagues, and our veterinary partners with fairness and respect. We passionately design each pet insurance policy to ensure the best coverage for you and your companion.

The Vetsure Culture

The positive values woven into the fabric of Vetsure stem from our love of pets and our passion for care, support and well-being. This culture extends throughout our team too, and we strive to create an inclusive and engaging environment where all our employees feel valued and able to thrive.

Our Story

The Feedback we Receive

We are extremely proud of our pet insurance reviews. We work hard to make sure your pets are in the best hands possible, and we’re delighted that our policy holders are impressed with what we’re doing so far. We can still get better though, and we won’t stop here!


We’re the top rated UK pet insurer on Trustpilot.com!

Review Centre

We’re the top rated UK pet insurer on Review Centre!

Pet Insurance Review

98% of reviewers on Petinsurancereview.co.uk recommend us!

Our Team

We’re a friendly, caring and compassionate bunch of vets, veterinary nurses and animal lovers. Our Office is in Hatfield, Herts but we have team members dotted all over the UK to help support the Vetsure network of veterinary practices. The Vetsure family are all passionate about helping pets receive exceptional levels of veterinary care and most of us are pet owners ourselves!

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Our Pet Insurance Awards

We’re very proud about our achievements so far. Our focus on customer care and our innovative approach to pet insurance have been recognised with multiple awards over the years.


Insurance Times Awards – Insurer Claims Initiative of the Year & Insurer Innovation of the Year


Insurance Times Awards – Customer Champion of the Year Silver


Insurance Times Awards – Insurer Innovation of the Year
Hertfordshire Business Awards – Medium Business Award


UK Customer Service Awards – Best Customer Retention and Loyalty & Above and Beyond Award

Simply choose from one of our three most popular pet insurance policies or tailor further if you have specific requirements.

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