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Information about TVIS Limited and our insurance policies
Vetsure Pet Insurance® is a registered trading name of TVIS Ltd whose company registration no. is 06820979 and whose address is: 2nd Floor Titan Court, 3 Bishop Square, Hatfield, Hertfordshire, AL10 9NA. TVIS Ltd is authorised and regulated by the Financial Conduct Authority (FCA no.523215). Policies are underwritten by Atlas Insurance PCC Limited transacting for its TVIS Cell. Atlas Insurance PCC Limited is a cell company authorised under the Insurance Business Act, 1998 (Chapter 403 of the Laws of Malta) to carry on general insurance business and is regulated by the Malta Financial Services Authority. Atlas Insurance PCC Limited is a member of the UK’s Financial Services Compensation Scheme. Registered in Malta at 48-50 Ta’ Xbiex Seafront, Ta’ Xbiex XBX1021, Malta. (Company Registration no. C 5601).
Copyright, trademark and website content
All copyright, trademarks and other intellectual property rights in the material or content on our website (https://www.vetsure.com/) belong to TVIS Limited. You can only download material from this website for your own use and to apply for our products. You won’t have any right, title or interest in any material you download.
You can’t use the material and content on our website in any other way. You agree not to copy, reproduce, transmit, download, frame, publish, display, distribute, commercially exploit or create anything using this material, unless we give you permission in writing beforehand.
Our liability to you
We do all we can to make sure everything we publish on our website is accurate, but we don’t give any guarantees about the information on it. We disclaim any representations and warranties, unless they’ve been made fraudulently.
We’ve taken all reasonable steps to protect our website with antivirus software. But we can’t guarantee that our website will meet your needs or that:
• it will be timely, secure or error-free,
• any defects will be corrected,
• our website or the server that makes it available are free of viruses or bugs or will allow the full functionality, accuracy or reliability of the materials.
We won’t be liable if you lose any content or material when uploading or transmitting it through our site.
We can’t guarantee that we can provide a particular product at any particular time or that a product will be available from day to day. We don’t accept liability for withdrawing any product or rejecting your application for a product for any reason.
Neither we nor any of our directors, agents or employees will be liable for damages arising from you using our website. This applies to damages of any kind, including compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss or damage to property and claims of third parties. However, we may be liable if there’s a death or personal injury as a result of negligence on our part.
We don’t offer advice about the suitability of the products available on / via our website. It’s up to you to decide whether they’re suitable for you.
The information on our website may not include all of our products.
You are obliged to fully compensate us for any loss or damage resulting from claims, actions, liability, costs and expenses relating to your use of this site. This includes legal fees that result from you going against these terms or any other liabilities arising from you using our website.
We can change or withdraw (temporarily or permanently) our website or any part of it at any time without giving you notice. We won’t be liable to you in any way if we do this.
We may change these terms without telling you. We’ll publish any changes we make on our website, so please check from time to time to make sure you’ve seen the latest version of our terms. If you continue to use our website after we’ve posted changes to our terms, we’ll take it that you have accepted the revised terms.
We may refuse to process a transaction at any time and for any reason. We won’t be liable to you or any third party if we do this.
We may monitor information that’s sent to our website.
We will capture your IP Address to help us monitor and enhance your experience when using our websites.
Find out more about cookies on our site.
The information on our website applies to residents of the UK only.
We won’t be liable to you if we can’t carry out our obligations to you because of circumstances beyond our control.
If any part of these terms is found to be legally unenforceable, the other parts will be unaffected and will stay in force.
These terms are governed by the law of England and the courts for that part of the UK where you live. We’ll always communicate in English.
You can also find out how we use your personal information, and what rights you have by reading our Data Protection & Your Privacy guide.