10% off your cover & luxury cat hamper

  • We love paying claims – 97% of claims are paid*.
  • Claims settled fast, 98% within 5 days*.
  • 10% off your first year of cover, plus cat hamper with promo code CAT26 on Premier and Premier Plus policies**.
  • Lifetime policies with unlimited number of conditions covered.
  • UK-based award-winning customer service team.

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10% Discount

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We love paying claims

97% of all customer claims paid out*

Our dedicated team of in-house claims professionals work to ensure you’re never left out of pocket.

98% of claims settled within 5 days*

We settle claims fast – 98% within 5 days, and nearly two-thirds within just 24hrs. Fast payments mean less stress.

Award-winning customer service

Our award-winning UK-based customer service team is here to support you and your pet, 6 days a week.

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Award-winning service

Claims Team of the Year

Recognised at the British Claims Awards 2025. Here to support you with your claim, when needed.

Customer Care Award

Winners at the British Insurance Awards 2024. Happy to help with any questions you might have.

Financial Services Company of the Year

Number 1 at the British Business Awards 2025. Trusted by our customers across the UK.

A golden coloured cat, covered by Vetsure Pet insurance, looking straight forward at the camera happily

Start your cover with 10% off & luxury cat hamper

Use promo code CAT26 for your free hamper gift**

We know choosing pet insurance is a big decision — that’s why we’re making it easier.

When you take out a Vetsure lifetime pet insurance policy (Premier or Premier Plus), you’ll enjoy 10% off your first year of cover and receive a luxury cat hamper** (when using CAT26 promo code – does not include Accident Only policies).

It’s our way of welcoming you to the Vetsure family and showing you just how simple pet insurance can be.

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* Source: All Vetsure Pet Insurance claims processed between January 2025 and June 2025.
** Cat hamper available until offer expires, on new Premier and Premier Plus policies only for cats, on policies using the code CAT26. Offer not available on Accident Only policies from 9th May 2026. Cat hamper to be sent out on active policies not in arrears 60 days after policies taken out. 

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Vetsure Pet Insurance® is a registered trading name of TVIS Ltd whose company registration no. is 06820979 and whose address is: 1st Floor, Helios Court, 1 Bishop Square, Hatfield, Hertfordshire, AL10 9NE . TVIS Ltd is authorised and regulated by the Financial Conduct Authority (FCA no.523215). Policies are underwritten by Atlas Insurance PCC Limited transacting for its TVIS Cell.

Atlas Insurance PCC Limited (Atlas) is an insurance company incorporated in Malta pursuant to the Insurance Business Act 1998 (Chapter 403 of the Laws of Malta) to carry on general insurance business and is regulated by the Malta Financial Services Authority.

Atlas is authorised by the Prudential Regulation Authority and is subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

Atlas Insurance PCC Limited is a member of the UK’s Financial Services Compensation Scheme. Registered in Malta at 419 Ta’ Xbiex Seafront, Ta’ Xbiex XBX1021, Malta. (Company Registration no. C 5601).

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