The practice specialises in the care of companion animals with approximately nine veterinary surgeons, ten veterinary nurses, twelve support staff, and two practice premises. The main centre is at New Milton where there are two operating theatres, four consulting rooms, separate kennels and cattery, a radiographic unit, an ultrasound unit, and a well equipped laboratory as well as twenty-four hour nursing facilities. The Lymington practice has two consulting rooms, an operating theatre and ward unit.
The practice has been inspected and approved as being up to the rigorous standards required by the Royal College of Veterinary Surgeons as a Tier 2 practice and a Veterinary Nurse Training Practice.
It can also offer appointments with Veterinary Surgeons with special interests in Dermatology, Ophthalmology and Acupuncture.