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Changed to Vetsure on my vet’s advice – great company 5* – Teddy’s Mum

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Thank very much for ‘looking after Choccy’ our Chihuahua who had knee operation. Vetsure very helpful and kind . Thanks Choccy. xx – Choccy’s Dad

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Best insurance company ever! Very slick! No quibble! I have been with them for 3 years now and will continue to do so! Very happy – Freddie’s Mum

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Our Jack Russell/beagle had to be treated as an out of hours emergency(very late on a Friday night) at a different surgery that handles all the out of hours patients of our regular surgery. I expected a long drawn out claim procedure as the claim wouldn’t be paid to our own vet,also wasn’t sure that the situation he got himself in would be accepted as an emergency. We had to pay the full amount due then claim back from vetsure. However the claim was settled almost before the ink dried! Repayment, after the statutory excess was deducted,went into our account without any quibbles. Never before have I been so impressed with an insurance company! Thankyou vetsure, would definitely recommend you to others – Billy’s Mum

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Excellent & sympathetic support on telephone, settled as per our policy terms no issues at all – Reggie’s Dad

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I was very happy with the way my claim was dealt with, I received the payment promptly and in full (less the excess of course). It was a much improved service from the previous claim I made which took several weeks to process. I was never sure why it took so long – it wasn’t a particularly high amount and when it eventually was paid, the payment was for the full amount, so there were no queries on it. -Snoopy’s Mum

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You have not only been very efficient but kind as well , Freddie has been insured with you for six years without any medical problems but he is a cavalier and has developed heart problems it is a great relief to me to know his vet costs are covered and paid to my vet promptly. I know it’s not “free ” when he visits his vet and that I have paid for years ,that’s what insurance is about and I have no worries about high bills now. – Freddie’s Mum

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“Really good service – I have had a very poorly dog recently, and whilst the administration of some of the specialist centres has not been great, the levels of service provided by Vetsure have been excellent, and they have assisted with chasing things with the Vets also.” – Bertie, Freya & MingMing’s Mum

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Fabulous service, all dealt with by my vets practice, this an ongoing problem and is end of life treatment for my beautiful dog. I last thing we needed was hassle from the insurance company and I am pleased to say we do not get any. I would recommend this policy to anyone – Shaddow’s Mum

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Top marks to Vetsure Pet Insurance, always handling our claims swiftly, effectively and very personally. Millions of woofs!!! – Freya and Arwen’s Mum

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