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    Pet Information

“I have had both my cats insured with Vetsure now for 4 years and cannot praise them highly enough. Rupert, the older cat has had two traffic accidents and broken his jaw on both occasions. Vetsure have communicated promptly with me, and our vet, during Rupert’s treatment and reimbursed my veterinary surgeon promptly. When I have spoken to Vetsure on the phone they were so kind and helpful. Additionally, I receive periodic emails from them with excellent advice and tips.” – Rupert’s Owner

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“I made my first claim with Vetsure recently when my adored shih tzu Smudge had to have a GA for a minor procedure. The process was very easy and straightforward from the start. I spoke with a representative from your company to ask how the process works and she couldn’t have been more delightful, I was very impressed. Along with the vets administration system with the claims all I had to do was fill out my name and address details and sign the former and that was it, job done.

Would highly recommend Vetsure to anyone.” – Smudge’s Owner

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“Brilliant company.

Great levels of cover, very clear policies and no hidden elements. Very friendly staff who fill you with confidence.

I’ve insured all of my pets with Vetsure and have recommended to family and friends too!

Hopefully I’ll never need to claim, but if I do I know I have the comfort of Vetsure to help me and my furbabies through!” – Ella & Pete’s Mum

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“When taking out insurance for Bentley (our new puppy) the customer services team were very friendly and easy to talk to. I had been shopping around quite a great deal for insurance and had been recommended to go to other providers, however when researching alternative providers, I found they had poor track records in paying out on claims and some of the competitors were very pushy to try and get us to buy their policy.

With Vetsure, there was no pressure at all to buy their policy, they didn’t do a hard sell at all, but were very friendly and able to answer all of our questions and really made us feel at ease. The paperwork was very easy and overall the process was straightforward.” – Bentley’s Mum

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“The service I received when I contacted Vetsure was excellent. The lady I spoke to was very pleasant and explained the policy cover thoroughly and in a way I understood easily. She explained the few things that would not be covered which I thought was great because usually it’s not until you have bought an insurance policy that you find this out. There was a problem with the sort code of my bank which meant that my direct debit payment was rejected but somebody called me and sorted it out quickly. I will have no hesitation in recommending Vetsure.” – Ebony & Mia’s Owner

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“I found out about Vetsure whilst registering my puppy with the local veterinary practice. I was impressed that the vets deal direct with Vetsure in the event of a claim and considered this to be a positive and credible thing.

I took out the most comprehensive policy and was impressed at the transparency and level of cover it provided.

The registration process was very simple and effective.

Thankfully I haven’t had cause to make a claim yet and long may that last but at this stage I would recommend Vetsure.” Jack’s Owner

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“Great pet insurance for my dog, have been really pleased with what cover Vetsure provide. Also, it is great that if you use an approved vet they settle with vet directly and you only pay the excess. I would definitely recommend this company and cover provided. It’s certainly the best cover I’ve found and at a really great price which is a bonus.” – Maggy’s Owner

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“I wanted say a huge thank you to everyone at Vetsure for facilitating our recent claim. As Charlie is a rescue dog, I thought it would be prudent to take out a good policy in case of the unforeseen happening. I’m glad I did. Charlie has the all clear for now and fingers crossed there’s a long gap before the next degenerative step occurs. Thank you Vetsure, I’m so glad I chose you as my pet insurers.” – Charlie’s Mum

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“I have not had to make claim yet (I hope I don’t have to) but when I signed up for Vetsure insurance it was very easy. The team were fast to answer the phone and answered all my questions. I have adopted Freya as a rescue cat so had some difficult questions but the person I spoke to was very patient. They have a good price and good communication once you have purchased.” – Freya’s Mum

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“I’ve been with Vetsure for two years and had to claim a couple of times, I can honestly say that I have been very pleased with the advice and prompt payment of our claims. Keeping up to date with the progress of our claims have been reassuring as well.” – Charlie’s Mum Taken from

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