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Customer Stories

Customer Stores

We know from our pet insurance reviews and our customer stories that the Vetsure approach is already helping thousands of pets receive exceptional levels of veterinary care. We’re very proud of this, so we’d like to share just a snapshot of this feedback with you.

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The feedback we receive

We are delighted to be able to share just a few of our customers’ stories with you.

Bertie’s Story

“When we first got Bertie we were encouraged to insure him, which we did, thank God we did….it was so so simple, it took all the strain out of it.”

Millie’s Story

“What we liked about Vetsure is that they settled the bill directly with the vets. Millie, today, is a very happy dog.”

Lilly’s Story

“We wouldn’t want it to be a money thing. Whatever the future holds for Lilly, through insurance, we could cover it.”

Bertie’s Story

“When we first got Bertie we were encouraged to insure him, which we did, thank God we did….it was so so simple, it took all the strain out of it.”

Millie’s Story

“What we liked about Vetsure is that they settled the bill directly with the vets. Millie, today, is a very happy dog.”

Lilly’s Story

“We wouldn’t want it to be a money thing. Whatever the future holds for Lilly, through insurance, we could cover it.”

Easy, helpful and reasonable!

“We did lots of research when looking for an insurance company for our pup Kiki. Vetsure stood out amongst reviews for its reliability and amount of coverage. I got an online quote then phoned to discuss the cover with a very friendly lady who was honest and helpful. She talked me through the different levels of coverage and didn’t try to push me in to getting the most expensive one like some companies do. They then sent me all our policy details via email and it was all sorted! Thanks Vetsure!”

Review taken from reviewcentre.com.

Very helpful and efficient

“We registered Marley and the help and support from your team was excellent, I would have no problem recommending Vetsure to my friends. I particularly liked the call back to check everything was OK and I was happy with the cover and price.”

Review taken from Trustpilot.

Great service

“Great service by all the staff at Vetsure. Incredible friendly and knowledgeable as well caring. They work directly with our local vet so we don’t need to do anything. I wouldn’t hesitate to recommend to a friend.”

Review taken from Pet Insurance Review.

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