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Polcy Documents

Our current Policy Documents* (applicable for ‘Premier’ and ‘Premier Plus’ cover) can be found below. Click on the links to view and download the documents. The documents listed are in PDF format and you may need to download appropriate software to open them.

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Premier and Premier Plus

Insurance Product Information Document (IPID)

Download

Policy Wording

Download

General Documentation

Terms of Business

Download

Vetsure Claim Form

Download

Direct Debit Guarantee

Download

Vetsure Privacy Policy**

Download

*For policies starting / renewing on or after 1st October 2018. If you require an older version of the Policy Documents please contact us.

** To review the Privacy Policy of the insurer (Atlas Insurance PCC Limited (‘Atlas’)) please visit https://www.atlas.com.mt/legal/data-protection/

Find YOUR policy documents

Please click on the link below to access your current Policy Documents including your personalised insurance Schedule, which sets out the cover you have in place. These are specific to you and contain your personal details – so are stored on a secure site. You will need the following information in order to login:

Your policy number

Your unique password

This information can be found on the email or letter we sent you when you bought or last renewed your policy with us. However, if you cannot locate this information please call us on 0800 050 2022 or email [email protected] for assistance.

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If you have any questions about Vetsure Pet Insurance then please feel free to get in touch with our friendly customer service team.

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Legal

Vetsure Pet Insurance® is a registered trading name of TVIS Ltd whose company registration no. is 06820979 and whose address is: 1st Floor, Helios Court, 1 Bishop Square, Hatfield, Hertfordshire, AL10 9NE . TVIS Ltd is authorised and regulated by the Financial Conduct Authority (FCA no.523215). Policies are underwritten by Atlas Insurance PCC Limited transacting for its TVIS Cell.

Atlas Insurance PCC Limited (Atlas) is an insurance company incorporated in Malta pursuant to the Insurance Business Act 1998 (Chapter 403 of the Laws of Malta) to carry on general insurance business and is regulated by the Malta Financial Services Authority.

Atlas is authorised by the Prudential Regulation Authority and is subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

Atlas Insurance PCC Limited is a member of the UK’s Financial Services Compensation Scheme. Registered in Malta at 48-50 Ta’ Xbiex Seafront, Ta’ Xbiex XBX1021, Malta. (Company Registration no. C 5601).

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